Warranty Information
Sumitomo Offers the Longest Standard Warranty Around
Sumitomo products are built to last. They are known among industry leaders as one of the best and longest lasting drives available, but just in case, we include a standard warranty with all of our products at no extra cost. You can submit a warranty repair form below. Please complete to the best of your knowledge - the more information you are able to provide, the better we can respond to your request.
Product | Warranty Period (After Shipment) | Component Excluded |
Cyclo Speed Reducers and Gearmotors | 2 Years | Bearings and Seals |
Cyclo Bevel Buddybox Speed Reducers and Gearmotors | 1 Year | Bearings and Seals |
Cyclo Helical Buddybox Speed Reducers and Gearmotors | 1 Year | Bearings and Seals |
Fine Cyclo Speed Reducers | 2 Years | Bearings and Seals |
Beier Variator Mechanical Adjustable Speed Reducers and Gearmotors | 2 Years | Bearings and Seals |
Hyponic Speed Reducers and gearmotors | 1 Year | Bearings and Seals |
Hedcon Double Enveloping Worm Gear Speed Reducers | 2 Years | Bearings and Seals |
Helical Shaft Mount Speed Reducers | 2 Years | Bearings and Seals |
Rhytax | 2 Years | Bearings and Seals |
IB Series Servo Gearheads | 1 Year | Bearings and Seals |
Astero Gearmotors | 1 Year | Bearings and Seals |
Variable Frequency Inverters | 1 Year | - |
Paramax Right Angle Spiral Bevel Gear and Parallel Shaft | 1.5 Years | Bearings and Seals |
Paramax Helical Gear Speed Reducers | 1.5 Years | Bearings and Seals |
Compower Planetary Speed Reducers | 1 Year | Bearings and Seals |
Hansen UniMiner | 2 Years | Bearings and Seals |
Hansen P4 | 1 Year | Bearings and Seals |
Parts | 1 Year | - |
Repairs | 1 Year | Bearing and Seals |