Warranty Information

Sumitomo Offers the Longest Standard Warranty Around

Sumitomo products are built to last. They are known among industry leaders as one of the best and longest lasting drives available, but just in case, we include a standard warranty with all of our products at no extra cost. You can submit a warranty repair form below.  Please complete to the best of your knowledge - the more information you are able to provide, the better we can respond to your request.

ProductWarranty Period (After Shipment)
Cyclo Speed Reducers and Gearmotors2 Years
Cyclo Bevel Buddybox Speed Reducers and Gearmotors1 Year
Cyclo Helical Buddybox Speed Reducers and Gearmotors1 Year
Fine Cyclo Speed Reducers2 Years
Beier Variator Mechanical Adjustable Speed Reducers and Gearmotors2 Years
Hyponic Speed Reducers and gearmotors1 Year
Hedcon Double Enveloping Worm Gear Speed Reducers2 Years
Helical Shaft Mount Speed Reducers2 Years
SMmotor 1.5 Years
IB Series Servo Gearheads1 Year
Astero Gearmotors1 Year
Variable Frequency Inverters1 Year
Paramax Right Angle Spiral Bevel Gear and Parallel Shaft1.5 Years
Paramax Helical Gear Speed Reducers1.5 Years
Compower Planetary Speed Reducers1 Year
Hansen P41 Year
Hansen UniMiner2 Years 
Parts1 Year
Repairs1 Year

*Warranty Excludes: Normal wear and tear, abraided or degraded consumable parts resulting from normal use of product parts, such as bearings & seals.